Refund & Exchange Policy

At Shady, each piece is thoughtfully crafted with care and attention to detail. Because of this, we do not accept returns or offer refunds.

However, we understand that sometimes a product may not meet your expectations. That’s why we offer exchanges under the conditions below.

Exchange Policy

• Exchange requests must be raised within 48 hours of delivery.
• The product must be unused and in its original condition.

How to Request an Exchange

• Email us at shadyteez@gmail.com
• Or WhatsApp us at +1 786 389 2009
• Share your order number within 48 hours of receiving the product.
• Ship the product back to us at your own cost.

Exchange Processing

• Once we receive the returned product, the exchange will be processed within 5–6 business days.
• If the product is damaged or defective and approved after inspection, a replacement will be delivered within 5–6 business days.

Final Note

We truly appreciate your support and trust in Shady. Every order is prepared with care to deliver the best quality and style.